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Dorofei Zimin
Dorofei Zimin

Grow Your Business with WhatsApp Business App: Download Now and Start Communicating


Download WhatsApp Business App: A Guide for Small Businesses




If you are a small business owner looking for a simple and effective way to connect with your customers, you might want to consider downloading the WhatsApp Business App. This app is a free-to-download app that was built specifically for small businesses. It allows you to create a professional presence on WhatsApp, showcase your products and services, and communicate more efficiently with your customers.


What is WhatsApp Business App?




WhatsApp Business App is a separate app from the regular WhatsApp Messenger that you use for personal communication. It is designed to help you grow your business by providing you with tools to automate, sort, and quickly respond to messages. You can also create a catalog to display your products and services, and use special features like labels, quick replies, and away messages to manage your customer relationships.




download whatsapp business app


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How is it different from WhatsApp Messenger?




The main differences between WhatsApp Messenger and WhatsApp Business App are:


  • WhatsApp Messenger has a phone symbol inside the app icon, while WhatsApp Business App has a B character as an icon.



  • WhatsApp Business App requires you to create a business profile with information like your logo, business description, hours of operation, website, and catalog.



  • WhatsApp Business App provides you with messaging tools like greeting messages, quick replies, away messages, and labels to help you communicate with your customers more effectively.



  • You can use both WhatsApp Messenger and WhatsApp Business App on the same phone, but each app must have its own unique phone number.



What are the benefits of using WhatsApp Business App?




Some of the benefits of using WhatsApp Business App are:


  • You can build trust with new customers by creating a professional and verified business profile.



  • You can showcase your products and services with a catalog and share them with customers in just a few taps.



  • You can respond to customer queries faster and easier by using messaging tools like quick replies and labels.



  • You can save time and energy by using automation tools like greeting messages and away messages.



  • You can reach more customers by using free entry points like QR codes, short links, and buttons on your website, social media, or physical store.



  • You can also use paid ads to drive more traffic to your WhatsApp Business App channel and generate more leads and sales.



How to download and set up WhatsApp Business App?




Downloading and setting up WhatsApp Business App is easy and straightforward. Here are the steps you need to follow:


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Download the app from Google Play Store or App Store




The first step is to download the app from the Google Play Store or the App Store, depending on your device. You can search for "WhatsApp Business" or use this link for Android devices or this link for iOS devices.


Verify your business phone number




The next step is to verify your business phone number. You can use a mobile or a landline number for this purpose. If you use a landline number, you will need to select the "Call me" option during verification to receive the code over a phone call. You can also migrate your chat history and media from your existing WhatsApp Messenger account if you wish.


Create your business profile and catalog




The third step is to create your business profile and catalog. Your business profile should include information like your business name, logo, description, hours of operation, website, address, and email. Your catalog should include images, prices, descriptions, and links of your products or services. You can access these features by going to Settings > Business Tools in the app.


Use messaging tools to communicate with customers




The final step is to use the messaging tools to communicate with your customers. You can use the following features to make your conversations more efficient and engaging:


  • Greeting messages: You can set up a message that will be automatically sent to new customers or customers who haven't messaged you in more than 14 days.



  • Quick replies: You can create and save messages that you frequently send, and use them by typing a slash (/) followed by a keyword.



  • Away messages: You can set up a message that will be automatically sent when you are not available or outside of your business hours.



  • Labels: You can organize your chats and contacts by using labels like new customer, new order, pending payment, etc.



How to promote your WhatsApp Business App channel?




Now that you have set up your WhatsApp Business App, you might be wondering how to promote it and attract more customers. Here are some tips to help you do that:


Use free entry points like QR codes, short links, and buttons




One of the easiest ways to promote your WhatsApp Business App channel is to use free entry points that allow customers to start a chat with you in just one click. These include:


  • QR codes: You can generate and print a QR code that customers can scan with their phone camera to open a chat with you. You can display the QR code on your website, social media, flyers, posters, or store window.



  • Short links: You can create and share a short link that customers can click to open a chat with you. You can customize the link with your business name and a pre-filled message. You can share the link on your website, social media, email, or SMS.



  • Buttons: You can add a button on your website or Facebook page that customers can click to open a chat with you. You can also use the WhatsApp Business API to integrate the button with other platforms like Instagram or Shopify.



Use paid ads to reach more potential customers




Another way to promote your WhatsApp Business App channel is to use paid ads that target your ideal audience and drive them to your WhatsApp Business App. These include:


  • Facebook ads: You can create ads on Facebook that have a "Send Message" or "WhatsApp" call-to-action button. When customers click on the button, they will be redirected to your WhatsApp Business App where they can start a conversation with you.



  • Instagram ads: You can create ads on Instagram that have a "WhatsApp" call-to-action button. When customers tap on the button, they will be taken to your WhatsApp Business App where they can chat with you.



  • Google ads: You can create ads on Google that have a "Message" or "WhatsApp" call-to-action button. When customers click on the button, they will be able to send you a message on your WhatsApp Business App.



Conclusion




WhatsApp Business App is a powerful tool for small businesses that want to connect with their customers in a simple and effect


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